An AMC is a annual contract signed with a AMC service provider for routine maintenance at a pre decided cost which is renewable on an annual basis. If you run a small or mid-sized business, having a computer AMC provider is a great key to solve your server problems, computer problems, laptop problems, printer problems & network security issues. These technical support services also maintain a regular check on your computers & network and keeping them running without any glitches.
Comprehensive AMCs : are expensive as under comprehensive contract, service as well as replacement of spare parts is carried out free of cost. Comprehensive AMC includes spare parts, labor, service, transportation of machines, any work to be done. The responsibility to keep the machines in good working order.
Non-comprehensive AMCs : A non-comprehensive service contract covers only those services where we charge for the work we have been employed at your location to maintain M/Cs. Any other expenses that arise during the maintenance process are borne by the client. In short, routine servicing is carried out, but replacement of spare parts is chargeable.
A computer AMC service offers multiple types of IT support options such as software support, hardware support, operating system support, antivirus support, printer support, firewall support, network support and much more. There are many benefits of computer AMC if you avail it from a trusted Managed It support provider.
Benefits of Computer AMC
In today’s world which is technology dependent, we understand the need for extraordinary IT solutions & services. That’s why we provide service-focused IT services & management to enable your organization to grow and succeed.
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Laptop & PC Repairing
Terms & Conditions of AMC Service
Carefully, read our terms of service and read repair policy.
1. The terms of the service, as per this contract will be in accordance with the offer as above. This shall be a Service Level Agreement. The Contract does not cover the equipment/parts which may have been damaged due to misuse, negligence, accident, wear tear, pests, fire, water, and other natural calamities, etc.
2. The applicable taxes – state and service tax will be charged extra.
3. The above-mentioned contract does not include the data entries, software customizations, data corruption, data recovery, or lost data due to virus attacks if any. However, we ensure that all necessary steps will be taken to ensure the proper functioning of the system
4. In case of failure of parts or equipment it shall be tried that defective parts are repaired at the site, however in case of inability to do the same shall be required to be brought back to our works for repairs. The defective part shall be repaired and not replaced.
5. The Company shall not be liable for any delay in rectifying the system due to non-availability of spares but howsoever we confirm to give a 90 % uptime for the system.
6. This Annual Maintenance Contract does not include shifting and reinstallation of equipment.
7. This AMC does not include shifting and reinstallation of the application on other machines. However, reinstallation of the application software/hardware, if supplied by us will be governed by our offer as above.
8. In event of failure due to the PC machine that has not been supplied & supported by us, we shall not be held liable for repair or delays in support.
9. Refer & Read our Repair Policy.
What is AMC Service? AMC stands for Annual Maintenance Contract. This service of maintenance may be chargeable or free of charge according to the contract holder. The AMC provides satisfaction and peace of mind to the customers during the contract duration because, the contact contains the maintenance, regular checkups, and routine work to regulate the performance of the device.